Slide

Privacy Policy

Effective since 29 July, 2025

INTRODUCTION

Slide ("we," "our," or "us") provides social media automation services that help businesses manage their social media interactions through our platform at [your-domain.com]. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Regional Compliance: This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), and applicable privacy laws in Asia-Pacific regions including Singapore's PDPA, Japan's APPI, and similar regulations.

INFORMATION WE COLLECT

  • Account Information

    • Email address (required for account creation)

    • Password (stored as encrypted hash)

    • Name and profile picture (optional)

    • Two-factor authentication settings

  • Social Media Integration Data

    • Account usernames and profile info

    • Access tokens (encrypted and stored securely)

    • Follower counts and posts statistics

    • Platform-specific identifiers

  • Automation and Activity Data

    • Automation configurations you create

    • Messages and responses processed through our platform related to automation

    • Contact information from people interacting via automations

    • Activity logs of automation performance and usage

  • Usage Analytics

    • Platform usage statistics and feature utilization

    • Performance metrics for your automations

  • Payment Information

    • Payment processing handled by Polar.sh

    • No storage of credit card data directly

    • Subscription and billing information

HOW WE USE YOUR INFORMATION

  • Service delivery, including account and preference management

  • Platform integration to connect your social media accounts

  • Communication via transactional emails sent through Resend

  • Customer support and technical assistance

  • Improvement of services and fraud prevention (legal basis)

DATA SHARING AND DISCLOSURE

  • We share data only with trusted third-party service providers such as Polar.sh (payments), Resend (emails), and social media platforms per your authorization

  • We do NOT sell or rent your personal information

  • Disclosure occurs only when legally required or to prevent fraud and ensure safety

INTERNATIONAL DATA TRANSFERS

  • Data may be processed in countries where our providers operate under strict compliance

  • EU transfers comply with Standard Contractual Clauses

  • Asia-Pacific data residency and transfer laws respected when applicable

  • US/Canada transfers protected under applicable privacy frameworks

YOUR PRIVACY RIGHTS

  • Access, correction, deletion, and data portability of your personal information

  • Region-specific rights such as GDPR’s right to restrict processing and CCPA’s right to opt-out

  • Ability to withdraw consent where applicable

  • Email us at support.slide@dhem.io

DATA SECURITY

  • Encryption of data at rest and in transit

  • Role-based access controls and least privilege enforcement

  • Regular security audits and vulnerability testing

  • Secure API connections for all integrations

DATA RETENTION

  • Account data retained while active

  • Automation data retained for service delivery

  • Contact data retained as long as related automations exist

  • Secure deletion upon account closure

COOKIES AND TRACKING

  • Privacy-focused self-hosted Umami analytics only

  • Essential cookies for authentication and preferences

  • No third-party advertising cookies present

  • Cookie preferences manageable in account settings

CHILDREN'S PRIVACY

  • Services not for users under 16 (EU) or 13 (US)

  • No intentional collection of children’s data

CONTACT INFORMATION