Automate. Engage. Grow — E-Commerce on Social, Reinvented
Slide gives e-commerce brands the most complete toolkit to automate customer support, capture every lead, and monitor every message in real time, across all social channels. Boost conversions, save hours, and never miss another customer opportunity.
3.5x
Higher conversion rates
24/7
Automated omni-channel support
100%
All leads captured—no missed messages
How E-Commerce Teams Use Slide
Live Chat, Contacts, and Activity Tracking form the backbone of scalable social commerce automation.
Unified Live Chat + Quick Support
Deliver personal, instant responses to customers on Instagram, Facebook, WhatsApp, or Telegram from one powerful inbox. Tag conversations, assign to teammates, and use AI to resolve common queries 24/7.
Contacts: Every Lead Captured & Ready
Every person who interacts—whether by comment or DM—is automatically saved as a contact, enriched with profiles and activity, ready for targeted promos or bulk messaging. No lead left behind.
Activity: Real-Time Insights & Follow-up
Track every customer interaction (DM, comment, reply, automation) as it happens. Filter, export, and analyze activity data to spot sales opportunities, improve automations, and ensure 100% message resolution.
Abandoned Cart Recovery
Detect shoppers who express interest but don’t convert. Slide follows up with pre-built or AI-personalized DMs—recover lost sales automatically.
AI-Powered Product Recommendations
Customers ask, Slide suggests. Instantly offer best-fit products based on conversation, upsell in real-time, and drive higher order values with smart AI.
Everything E-Commerce Teams Need to Win On Social
From lead capture to engagement and analytics — every tool in one place
Unified Live Chat
Respond instantly to buyers across every social platform. View all conversations, assign chats to teammates, and build loyalty.
Automatic Contact Capture
Every DM or comment is saved—build an always-growing, searchable CRM enriched with customer data and past interactions.
Comprehensive Activity Monitoring
Track every message, comment, or reply in real time. Filter by platform, export logs, and gain insights for better service & sales.
AI-Powered Conversations
Let AI handle routine queries, FAQs, and product advice around the clock—in your brand’s voice.
Keyword & Intent Triggers
Launch automations instantly when customers mention products, prices, or key phrases. Close more sales, on autopilot.
Multi-Platform Integration
Instagram, Facebook, WhatsApp, Telegram, and more—seamless engagement everywhere from one dashboard.
Seamless Platform Integrations
Slide works with all the platforms where your customers are. Automate once, deploy everywhere.
